What information do we collect?
You may visit and use our website without providing personal information about yourself or having to log into an account. However, in order to do some things or access certain areas, you will be required to provide some information about yourself.
We collect information when you:
- Respond to an online survey
- Fill out an online form (e.g. annual registration/affiliation, sign up for events, etc)
The personal information we collect may include, but is not limited to:
- Date of birth
- Email address
- Mailing address
- Telephone number
- Information about your participation in baseball or softball such as the name of the club you are a member of, your role, coaching qualifications or experience in the sport
- Information related to your application for employment or a volunteer role with the BSF, such as details of your education and employment history
- Names and contact details of other people, for example parent/guardian emergency contacts or employment references.
- In specific circumstances, you might be asked about your gender, ethnicity and, where applicable, disability, e.g. when we run equality and diversity surveys. Providing this information is entirely optional and you can state your preference not to say.
Where possible we will keep data collection to a bare minimum where we will usually ask for name and email address.
Do we store payment information?
LSL does not collect payment details. We will only ever ask for clubs/teams to transfer fees via bank transfer
Baseball Outlet (for apparel)
To buy apparel such as LSL branded clothing you will be directed to the Baseball Outlet website, an established online retailer of a range of sports clothing and equipment.
What do we use your information for?
The information we collect from you through the Website/Webforms may be used in one of the following ways:
To provide services to you – where you have requested them – in line with our purpose to govern the sport of softball, such as helping you find playing opportunities, participate in a LSL-affiliated softball team/league/tournament, attend events or receive softball development services from our development 101 session.
To facilitate the annual member affiliation process at the start of each season.
To enable leagues and tournaments to run their competitions.
To administer a contest, promotion, survey or other site feature.
To facilitate recruitment processes for players to find a LSL team and LSL teams to find players.
To facilitate recruitment processes for players to volunteer for the LSL committee.
To contact you with important information relating to your involvement in the services listed above, as part of delivering that service to you or processing your entry into a LSL run tournament or league. We will normally contact you by email. The contact details you provide will only be used to send you information and updates pertaining to that service/booking.
To send out league announcements concerning the league and/or LSL tournaments to registered captains.
To improve our website, programmes and customer service based on the information and feedback we receive from you.
In the case of surveys, to help inform future decisions on policy, procedure and activity planning. In some cases, surveys are completed anonymously and unattributable to the individual. For instance, in the case of equality and diversity surveys, personal information such as gender, ethnicity and disability information is provided anonymously, i.e. the survey is not directly linked to your name or other identifying data in our databases. In other cases, individual survey responses will remain confidential to the London Softball League and used in a way that individuals will not be identified. Responses will be aggregated to provide an overall view and help the London Softball League develop important insight and, where required, report on our work.
Where will your personally-identifiable information appear publicly?
We limit the amount of personal information about you that appears on the Website to other users. Some examples may include (but are not limited to) the following:
We may reference your full name if you are featured in news articles, game reports, etc, that we post on the Website and in update announcements emailed to captains of the mailing list. If you would prefer your full name not to be published in these communications, please contact us as soon as possible to request this.
If you submit a comment on a news article or page on the Website, you will be asked to provide your name and email address as well as your comment. This is to help verify that you are a real person (rather than a spam robot) and prevent anonymous posts that might be offensive to others. Your email address will not be published on the Website and you do not have to provide your full name.
Any other personal information that you choose to publish in discussions in the comments section of pages on the Website or the forum is provided at your own discretion.
In addition to the above, in such case that your entering a contest, promotion or survey run by the LSL might result in us publishing your name or any other personally identifiable data on the Website or public communications, such as social media channels such as, but not limited to, Facebook, Twitter and instagram. We will make the details of this clear in the specific terms of the contest, promotion or survey at the point that you choose to enter.
Where will your image be used?
If you upload your photograph to your online user account it will be stored securely on our servers along with your other profile details and used in line with the purpose and functions of your user account. For example, if you upload your photograph to your BSF registration account it might be viewable by administrators, other registered members of your team and certain other users (when logged in to their accounts), depending on access levels.
Where adults are participating in a London Softball League competition, event or programme their image may appear in photographs of the event that we include in news articles on the Website and social media promoting the event. It is often the case that individuals are not identified in these photographs, although sometimes they will be when it is relevant to the article. If you wish your image to be removed, you may request this.
Where children/young people under the age of 18 are concerned, there is a specific Photographic Policy adopted by BSUK and the British Baseball and Softball Federations. Please refer to this for details.
Engaging with the LSL on social media
The London Softball League uses certain third party social media channels such as Facebook and Twitter to promote our work and our Website content, and to engage with participants of softball. You can opt to engage with the LSL via these social media channels and to enter into communication with us and other users via those means. The level of engagement is up to you and may take different forms, e.g. becoming a ‘follower’ of our social media channel, posting or replying to a comment on one of our social media posts, posting an image to one of our social media channels, etc.
How do we protect your information?
The personal information stored in our database can only be accessed by those authorised with special access rights to our systems for the purpose of operating our services, and they are required to keep the information confidential.
We do not install any spyware or adware in connection with our services or authorise any third party to distribute any commercial message by means of spyware or adware. ‘Spyware’ or ‘adware’ is any software which has been downloaded to or installed on an Internet user’s computer or device, without the user’s actual consent, and facilitates the distribution of any commercial message to the user.
Yes. Cookies are small bits of data we store on the device that you use to access our Website (e.g. computer, mobile phone, tablet), so that we can recognise repeat users, save your preferences for future visits, enable functionality and monitor website performance.
Do we disclose any information to third parties?
We do not sell, trade or otherwise transfer to third parties your personally identifiable information. The exception is those trusted third parties who require access to certain information in order to assist us in operating our Website, conducting our business, or providing services to you. Access is provided on the understanding that those parties agree to keep this information confidential, secure and in adherence with data protection laws. An example is BaseballSoftballUK, the development agency of the LSL, which administers the British Softball website on behalf of the BSF.
We may use dedicated third party sites to help us administer certain functions such as surveys and registration forms. Some examples include but are not limited to:
Survey Monkey – online surveys
Typeform – business contact management system
Spawtz – team and league management via the British Softball website
Only LSL administrators authorised with special access rights to those systems can access the information stored in them for the purpose of operating our services (see What do we use our information for?), and they are required to keep the information confidential. In addition to how we have said we will treat that data in this Policy, the information will be stored on the third party servers and is subject to the privacy policies of those third parties, which must comply with data protection laws.
We may share aggregated demographic and website analytics information with third parties. This data is not linked to personal information that can identify you or another individual person.
Managing your information
You can edit and update information held in your online account (e.g. your BSF registration) by logging in to it and making changes.
You can unsubscribe from receiving mailings from us at any time by clicking the ‘Unsubscribe’ link on the email, following the ‘Unsubscribe’ instructions on the mailing or contacting us directly.
The length of time that we will retain your data on our Website, servers or in our online survey / form accounts or software (see the section on third party sites) varies depending on what it is used for (see What do we use your information for?).
In the case of your Website account this is likely to be retained on an ongoing basis so that you can continue to have access to the services provided through that account and so that we can maintain accurate records such as team rosters and statistics. If you sign up to our mailing list, you will remain on it until either you unsubscribe or we no longer use the mailing list and delete it.
Where you have filled in an online form or survey, we will delete the collected information from the software once we no longer require it for the purposes it was provided. In some cases, we may need to keep certain parts of it for accurate record-keeping and ongoing operation of our services, in which case we will securely transfer and store it in our database.
Please see the section above for more on Managing your information.
Reporting a concern
If you have a concern about how your information has been handled by us, please contact us. If you still have a concern after that, you can raise it via the Information Commissioner’s Office.
This policy was last modified on 18 August 2020: